8040 W. Doe Avenue Visalia, California 93291 866-901-3212 or 1.408.273.0073 (outside the U.S.) Call TTY 866.399.4096 toll-free Fax 559.730.2595 Get Directions 259 N. Main Street Porterville, California 93257 866-901-3212 or 1.408.273.0073 (outside the U.S.) Call TTY 866.399.4096 toll-free Fax 559.782.4209 Get Directions Office Hours: 8 AM - 5 PM Monday - Thursday (Closed on Holidays) Phone Center Hours: 9AM - 5 PM Monday - Thursday (Closed on Holidays) To obtain information about your case or to ask a question, please access our new Customer Connect service at www.childsup-connect.ca.gov.

Ombudsperson Program Complaint Resolution E-Mail Note: If you have an existing case, you need to use Customer Connect. If you do not have an existing case you can use the E-mail link.